FREQUENTLY ASKED QUESTIONS

What is required to setup and use online payments?

Online payments are essentially electronic checks/wire transfers; you need an active checking or saving account and the Routing number and Account number of the account to setup the service.

I submitted a payment and want to cancel, what do I do?

Please contact your bank immediately to stop any payment.

Once I schedule an auto payment, can I change the date the payment will submit?

No, once an auto payment is scheduled on a certain date each month, the only way to change that date is to edit the auto pay and delete it (scroll down the page), then re-create the auto pay for the correct date.